Do you offer free shipping?

Yes. On all orders over $350.

Do you supply FREE samples?

No. We do NOT supply FREE samples. However, we do sell small sample amounts on the website at a very reasonably priced.

I ordered the wrong item can I return or replace it?

All orders are package very discreetly in padded envelopes or envelopes with heat sealed sachets inside, no mention of products names or the website name on the outside of the packages. Full details are supplied on the internal packaging. IMPORTANT: We do not use a return address.

How will my order be packaged?

No. Due to the nature of this business all sales are final. If you make a mistake, contact us immediately to cancel or amend your order, however…if we have already processed your order, then we will not be able to amend it. There are no exceptions to this!

Do I get a tracking number with my order?

Yes. All orders always come with a tracking number.

Can you explain the status of my order?

– Payment Recieved: Your payment is recieved so no need to reorder etc, we have
your payment.
– Awaiting shipment: Your order will ship from the EU same business day.
– Shipped: Order shipped, simple as that.
– Reship: Please allow 24 hour business day for reship of your order.

What are my payment options?

We accept Bank/Wire Transfer, Western Union, Money Gram, and 10% discount on all Bitcoin payments.

How long should my order take to arrive?

We offer same day delivery, express delivery takes 2 business days, and standard delivery takes 4 – 5 business days.

How much can I order from you?

We have the facility to supply anything from 500mg sample amount up to multiple kilograms (40KG+), contact us for a quote.

Will i get in trouble with customs?

Of course not, since the parcel is shipped anonymously.